FAQ

Why do I need IdealGuard™ product if I already have CCTV or intruder/fire alarm?

The unprotected letterbox offers an easy and attractive route into a property for perpetrators whatever locks, alarms and CCTV may be installed. Those systems and warning signs cannot substitute the physical security in the letterbox and are powerless to stop vandals, arsonists, thieves, burglars and terrorists who will use any opportunity to attack your property.

CCTV has only proved effective for police work after the crime has happened and the effectiveness of CCTV is also questioned as burglars can easily mitigate the risk of being caught by wearing hoods and caps.

Why having protection from liquids is so important?

A disproportionate share of accidents with a devastating effect on the property and the occupants resulted from fires started with inflammable liquid accelerants. Police report that 95% of arsons in dwellings are caused by pouring flammable liquids through the letter plate aperture.

Such accidents are especially dangerous, as liquid accelerants give out twice as much heat from the same mass as solid ones, burn twice as fast and may produce large quantities of flammable vapours, which may lead to an instantaneous explosion.

Can I fit IdealGuard™ product myself by DIY?

Guided by the detailed IdealGuard™ Fitting Instructions and User Manuals that come with the product, most DIY persons can fit IdealGuard™ products. Alternatively, get a handyman or a similar contractor to do the work easily.

Was IdealGuard™ tested?

All IdealGuard™ products were tested for expulsion of liquids and filtering out solid hazards at letter plate point. In addition, the following tests were performed:

IdealGuard™/U series product

    • tested against BS EN Standard 13724;
    • for ingress protection;
    • for perimeter seal fire resistance;
    • for smoke resistance (Smoke Test ).

IdealGuard™/T series product

    • tested for resistance to abuse.

IdealGuard™ products were globally assessed and found to exceed the requirements of the BS EN Standard 13724:2013 and DHF Technical Specifications TS 008 and TS 009.

IdealGuard™ PRODUCTS FEATURE SUPERB CHARACTERISTICS, EASY-TO-HANDLE AND RELIABLE IN OPERATION